FAQs - Table of Contents
Flip Electronics - FAQs
Q: What suppliers is Flip franchised for?
A: See Flip's authorized lines HERE
Q: Are orders shipped with Manufacturer CoC’s?
A: Yes, in most cases Flip can provide the Manufacturer CofCs.
Q: Can we have Net terms on our first order?
A: First-time customers must pay in advance and can then apply for credit terms.
Q: What methods of payment do you accept?
A: ACH (US only), bank wire transfer/electronic fund transfer, credit cards (US and Canada), and check.
Q: Do you charge a credit card or wire payment fee?
A: Yes. We charge a $25.00 wire fee for all payments by wire transfer. All payments processed by credit card will be subject to a credit card processing fee based upon the card used (Amex, MC, Visa, etc.) and location (USA vs. Non-USA). Flip does not control the percentage (average 3.5% to 6%) charged by the credit card processors. These fees charged are non-refundable. There are no fees associated with ACH payments from a US bank account.
Q: Do you have a minimum order value?
A: There is a $500 minimum order value requirement.
Q: Do we have to order in full trays/tubes/etc.?
A: It is preferable; however, it can depend on the quantities we have available in manufacturer sealed packing.
Q: How late can we place an order and have it shipped on the same day?
A: Flip will make every effort to ship the same day, assuming all required information is provided, payment is received and there is sufficient time to process. Typically, you should not expect same-day shipment for orders received after 3PM EST.
Q: Do you offer warranties on your parts?
A: Flip Electronics warrants its products shall be free from defects in material and workmanship and shall conform to the agreed upon specifications, if any, for a period of sixty (60) days from the date of shipment. For our full warranty policy, visit HERE
Q: What are your Incoterms?
A: Unless specifically agreed to in writing by the seller, Flip Electronics delivers all products under the definitions of EXW (Seller’s Dock) per Incoterms 2020. All shipping charges and expenses shall be paid by the Customer.
Q: Does Flip ship internationally, and if so, do you require any export documentation/licenses?
A: Yes, depending on the Country we are shipping to, the ECCN of the Part and the end use. All International Customers are required to complete a Customer End-Use and Export Compliance Agreement. We will not ship any product or to any country that requires an export license.
Q: What is Flip’s Cancellation Policy?
A: Most of Flip’s products are NCNR (“Non-Standard Products”) and may not be canceled or refunded under any circumstance. Flip Electronics may assess Customer reasonable cancellation and/or restocking fees as a condition to its consent to cancellation. For our full cancellation policy, visit HERE
Q: What is Flip’s Return Policy?
A: Flip Electronics may accept product returns submitted due to customer error or change in demand. To be eligible to return a product, Customer must request a Return Material Authorization from Flip Electronics within 30 days from the date of original shipment. View our full return policy HERE
Q: Can Flip pre-pay and add freight to our invoice?
A: Flip is not currently set up to handle pre-pay and add. Customers need to either arrange for a pick-up with their carrier or provide us with a standard carrier/method and account number (UPS, FedEx, DHL).
Q: Can we get pictures of the parts/labels before we place an order?
A: We do not send pictures, as in most cases parts are direct from the factory with MFR certs. On a case-by-case basis, we can send pictures after the order is placed depending upon the reasoning for request.
Flip Electronics Manufacturing Services - FAQs
Q: What is Flip Electronics Manufacturing Services?
A: Flip Electronics Manufacturing Services (FMS) is a fully authorized manufacturer of semiconductor components that are in the latter stages of their lifecycle. Under an authorized agreement with the original component manufacturer (OCM), FMS provides datasheet compliant products using the OCM’s original intellectual property.
Q: Who should I contact for further information on FMS?
A: You can contact Flip at [email protected], your Flip Electronics sales representative, or an existing Ampleon products Distribution partner.
Q: Why has the OCM discontinued the product in the first place and why are they working with FMS?
A: There are a variety of reasons why an OCM might decide to discontinue a product—these can include declining sales, reduced profitability, or manufacturing obsolescence. Despite these factors, OCMs often choose to work with FMS to ensure an ongoing supply of product for end customers who want to avoid a costly product redesign or the need for a last time buy (LTB).
Q: Are parts identical to the OCM’s specifications?
A: Yes, all electrical parameters meet the OCM’s datasheet and specifications, ensuring the parts are identical to those originally produced by the OCM.
Q: Are these devices an emulation of the original product?
A: No, the product is not an emulation—it is identical to the original device. All electrical parameters are the same, and the silicon is fabricated in the same foundry using the OCM’s mask set. The OCM’s original test program is used for validation, and the product is assembled using the same process flow as the original device.
Q: Will I need to perform any qualification testing on the products?
A: Qualification is often minimized because FMS uses original intellectual property from the OCM. Additionally, part numbers remain consistent between the OCM and FMS, helping reduce the need for extensive requalification efforts.
Q: What is provided by the OCM to FMS to continue manufacturing the product?
A: The OCM provides FMS with a license agreement and full authorization to build a form, fit, and functionally compliant product. This includes all necessary manufacturing software, hardware, and tooling, as well as any product inventory the OCM has on hand at the time of FMS authorization.
Q: Will there be any change to the part marking?
A: Yes. If parts currently carry a Resurgent Manufacturing Services logo, this will change to a Flip Electronics Manufacturing Services logo. However, part numbers and other marking formats will remain the same. If the parts do not currently carry an RMS logo, there will be no change to the marking.
Q: Can I still place orders with RMS, and will there be any changes to invoicing?
A: Yes, you can continue placing purchase orders with RMS or choose to transition to FMS. Invoices will now show Flip Electronics Manufacturing Services as the billing entity.
Q: Will POs issued to FMS require changes?
A: No. You may continue issuing POs to Resurgent Manufacturing Services, or you can issue them directly to Flip Manufacturing Services. In either case, invoices from FMS will list Flip Manufacturing Services as the billing party.
Q: Is anything changing besides the name?
A: Just the name—same expertise, same mission. FMS will continue to address the semiconductor industry’s obsolescence challenges by ensuring the long-term availability of critical legacy components.
Q: How does FMS address the challenges of shortened component life cycles caused by technological advancements and industry consolidation?
A: FMS partners with original manufacturers to extend production using identical tooling and technologies, delivering fully datasheet compatible products.
Q: What kind of replacements does FMS provide for original components?
A: FMS offers true 1:1 drop-in replacements authorized and licensed by the original manufacturer—not emulations. These replacements ensure identical in form, fit, and function according to the original data sheet, which often helps reduce or even eliminate qualification costs.
Q: How does FMS ensure the reliability and performance of its products?
A: FMS uses the original test programs, intellectual property, and manufacturing processes to produce wafers and assemblies that integrate seamlessly, delivering reliable performance just like the original components.
Q: How does FMS fit into Flip Electronics’ core mission to provide innovative solutions for managing obsolete and end-of-life (EOL) semiconductor components?
A: FMS supports Flip Electronics’ mission by offering extended-life manufacturing and comprehensive EOL planning services. This integration enhances our ability to provide authorized, reliable solutions that help customers manage obsolete and end-of-life semiconductor components effectively, ensuring continuous access to critical parts and tailored supply chain support.
Q: What is "The Gap" and why is it a problem for customers?
A: "The Gap" refers to the challenges customers face when obsolescence events force them to make unplanned product decisions. This can disrupt their operations and lead to various issues depending on the approach they take.
Q: What are the historical approaches to dealing with "The Gap," and what problems do they present?
A: In the past, customers have used methods like alternative sourcing, which can lead to counterfeit or poor-quality parts from the grey market despite approved options. Last time buy purchases come with high costs and the tough task of guessing the right quantity. Redesigns, whether a new PCB, a moderate change, or a full system replacement, bring challenges like limited resources, high expenses, and re-certification needs. Finally, discontinuing the product can upset customers and cause revenue loss.
Q: What is the modern approach or improved solution to "The Gap" offered by Flip Electronics Manufacturing Services?
A: FMS offers a modern solution that avoids the pitfalls of traditional methods. This approach includes no need to change product strategy, ensuring a continuous, long-term supply of quality, authorized products with minimal up-front expenses. It eliminates the need for redesigns or requalification, boosts end-customer satisfaction, and supports revenue continuation, making it a smoother and more reliable option for customers.
Ampleon
Legacy LDMOS portfolio - FAQs
Q: What support is Flip Electronics providing on the Ampleon LDMOS portfolio?
A: Flip Electronics has procured an RF product line currently being manufactured by Ampleon
Q: Do I need to requalify the parts that I use?
A: No. Ampleon will still manufacture the product moving forward and will be the OSAT (Outside Semiconductor Assembly and Test) of record. No requalification will be necessary by the end customer.
Q: Is Flip Electronics discontinuing the Product line?
A: No. Flip Electronics is capable of supporting all part numbers in the portfolio, including previously discontinued part numbers.
Q: How long will Flip Electronics support the Product line?
A: Flip will support the product line for an estimated 20+ years. Although some products from this portfolio have been discontinued in the past, Flip Electronics will issue a PCN re-establishing all corresponding part numbers to active status.
Q: Based on the support provided, do I need to plan for a redesign?
A: No. With the ability to support for 20+ years, no redesign is necessary.
Q: Am I safe to complete a new design I am working on? Can I start a new design for an end product using components from this portfolio?
A: Yes. With Flip Electronics’ ability to support the portfolio of products for the next 20+ years, you are not only safe to finish existing designs with parts from the product portfolio, but we also encourage any new designs, which will have the same availability of products with no End of Life or Last Time Buys projected. You may work with your existing Distribution design partner for new design requirements.
Q: What products will be included?
A: A portion of Ampleon’s LDMOS broad market line of products. For a complete list, please click here.
Q: Can I still order through my Distributor?
A: Yes. Flip Electronics intends to support customer demand through the existing Distribution partner network.
Q: What about existing orders that I have in place with Ampleon or my Distributor?
A: All open orders with Ampleon will be honored at the terms previously agreed to with Ampleon, including estimated delivery date, pricing, etc. Existing contract pricing in place will be honored. No pricing changes are anticipated at this time.
Q: Why is Ampleon working with Flip Electronics under this type of agreement?
A: Flip Electronics and Ampleon have joined forces to extend the supply of Ampleon’s LDMOS portfolio of high-performance RF transistors to customers worldwide. In recognition of the portfolio’s performance, use and value to the customer base, and long-term customer needs, Ampleon chose to transfer the corresponding part numbers to Flip Electronics as opposed to discontinuing the products. This provides seamless and continued support, while at the same time allowing Ampleon to move on to address emerging customer applications with newer technologies.
Q: Who is Flip Electronics Manufacturing Services (FMS)
A: FMS is a wholly owned subsidiary of Flip Electronics which provides manufacturing-based solutions for semiconductor components.
Q: Who should I contact for further questions or further information?
A: Please contact Flip at [email protected], your Flip Electronics sales representative, or an existing Ampleon products Distribution partner.